Available for new projects

CRM
Automation

GoHighLevel Certified Admin & CRM Automation Expert

I don't just build systems — I optimize them for real business growth.

$20/hrPhilippines

Jhaila L.

11

Jobs Completed

883

Hours Worked

100%

Job Success

Top Rated

Upwork Status

01About

Turning messy CRMs into revenue machines.

I start my day by diving deep into CRM systems and automated workflows — because I don't just build systems, I optimize them for real business growth.

As a GoHighLevel (GHL) Certified Admin, I specialize in turning messy CRMs into streamlined, revenue-generating machines. From automation to A2P compliance, I help businesses scale without the backend headaches.

I bring a Six Sigma mindset to everything I touch — process optimization and efficiency first. I fix broken systems, not just build new ones, with clear communication and fast execution every step of the way.

Languages

English — Fluent

Availability

More than 30 hrs/week

Response Time

0–4 hours

Education

Polytechnic University of the Philippines — Industrial Engineering

02Services

What I do

From automation to A2P compliance — the systems that help a business scale without the backend headaches.

CRM Automation

Streamline your CRM with smart automations.

Funnel Building

High-converting sales funnels in GoHighLevel.

AI Chatbot Setup

Conversational AI to capture and nurture leads.

Lead Generation

Multi-channel systems to fill your pipeline.

Email Marketing

Sequences and broadcasts that drive action.

Web Design

Clean landing pages that convert.

A2P 10DLC Compliance

Twilio-approved registration, brand & campaign submission, and rescue for blocked SMS campaigns.

Client Onboarding

Automated onboarding workflows, intake forms, and pipeline automation.

Reporting & Dashboards

Custom dashboards, KPI tracking, and data-driven insights.

03Why Me

Why clients hire me

GHL Certified Admin

Certified — not just self-taught.

A2P & SMS Deliverability

Strong experience with compliance and getting messages delivered.

Six Sigma Mindset

Process optimization and efficiency built into every system.

I Fix Broken Systems

Not just building new ones — I repair what's already there.

Clear & Fast

Clear communication paired with fast execution.

04Credentials

Certifications

High Level Certified Admin

High Level

Jan 2026

Data Analytics

Upwork

Sep 2024

Certified Industrial Engineer

Philippine Institute of Industrial Engineer

Nov 2021

Certified Lean Six Sigma Yellow Belter

Seppir Training and Consultancy Services

Mar 2018

05Stack

Tools & platforms

The tools I use every day to build, automate, and optimize systems.

Core skills & deliverables

HighLevelZapierCanvaMicrosoft Power BIData Entry

CRM & Automation

GoHighLevelZapier

Email Marketing

MoosendBeehiiv

AI & Content

ChatGPTCanvaCapCut

Analytics & Productivity

Microsoft Power BIExcelNotionAsanaData Entry

Workspace & Communication

Google WorkspaceMicrosoft Office 365Zoom

Social Media

FacebookInstagramTikTokYouTubeLinkedInX (Twitter)PinterestSnapchatWhatsApp
06Experience

Work history

GHL Virtual Assistant

Jan 2025 – Present

Virtour Media

  • Submit and manage floor plan uploads through Home3DS.
  • Edit Matterport tours and perform basic photo enhancements using Adobe Photoshop.
  • Manage and maintain GoHighLevel CRM systems, including workflows, automations, calendars, pipelines, contacts, and integrations.
  • Coordinate and submit photo editing requests to HomiesFoto.

Automation Specialist

Apr 2025 – Feb 2026

EA Pros

  • Managed and optimized automation systems for an Executive Assistant coach and training business.
  • Built and maintained automations using Zapier, GoHighLevel, Moosend, and Beehiiv.
  • Oversaw webinar operations, including registrations, reminders, follow-ups, and attendee management.
  • Managed digital products, course setups, payment systems, and checkout processes.
  • Created and maintained email marketing campaigns, nurture sequences, and broadcast emails.
  • Integrated multiple platforms and tools to streamline workflows and improve operational efficiency.
  • Managed CRM organization, lead tracking, and client communication systems.
  • Assisted with funnel support, landing pages, and automation troubleshooting.
  • Coordinated backend systems to support program launches, client onboarding, and webinar events.

GHL Specialist

Dec 2024 – Sep 2025

The Goods Studio

  • Provided overall GoHighLevel support for a GoHighLevel agency managing 50+ client accounts simultaneously.
  • Built and managed 5–12 client funnels and websites weekly within GoHighLevel.
  • Created and maintained workflows, automations, pipelines, calendars, forms, surveys, and CRM systems.
  • Managed sub-accounts, integrations, domains, phone numbers, email configurations, and snapshots.
  • Assisted clients with troubleshooting, technical support, and GoHighLevel system optimization.
  • Collaborated with the CEO to ensure smooth onboarding and project delivery.
  • Maintained organized client records, updates, and task tracking across multiple accounts.
  • Supported lead nurturing and conversion systems to help clients streamline their sales processes.

GHL Support & SOP Builder

Sep 2024 – Jan 2025

DealTrail

  • Developed and documented end-to-end SOPs for a whitelabeled agency covering full GoHighLevel implementation, automation workflows, CRM setup, and client onboarding processes.
  • Designed and built high-converting funnels and websites inside GoHighLevel, including lead capture systems, booking integrations, payment setup, and automation triggers.

Social Media Operations Specialist

Sep 2022 – Sep 2025

Social Media Outcomes

  • Created detailed task instructions and SOPs for virtual assistants to ensure consistent execution and quality control.
  • Attended strategy meetings and provided insights and recommendations directly to the CEO.
  • Developed structured copywriting guidelines and frameworks to align messaging, tone, and brand voice across the content team.

Senior Reporting Analyst

Aug 2021 – Jan 2025

Accenture

  • Pulled data to develop standard and one-time reports.
  • Built dashboards from scratch for sales teams and managers to visualize results.
  • Maintained data, spreadsheets, and Power BI reports used in data analysis.

Production Planner

May 2018 – Feb 2021

Canon Business Machines Philippines, Inc.

  • Employed accurate planning from forecasts to increase efficiency and reduce waste.
  • Reviewed inventories, tracked production statuses, and ordered materials to foster consistent availability and schedule adherence.
  • Coordinated customer orders with the sales team based on material availability and production capacity.
  • Investigated reasons for overstaying units in the warehouse and provided countermeasures.
07Selected Work

Portfolio

High-converting funnels, websites, and automations built end-to-end in GoHighLevel, WordPress, and Zapier — from page design, lead capture, booking, and payments to CRM-connected workflows, all tested for speed and conversions.

GHL Automations & Workflows

Automation & Workflow Systems

GHL Automations & Workflows

End-to-end automations in GoHighLevel and Zapier — lead capture, tagging, segmentation, email/SMS sequences, appointment reminders, pipeline updates, and quiz-funnel scoring, all integrated with forms, funnels, and CRM.

HighLevelZapierAutomationQuiz Funnels

What clients say

Jhaila was great to work with. I would work with her again. She was extremely communicative and knows GHL well, unlike a lot of people I have worked with.

Go High Level VA Client

Upwork · Oct–Nov 2024

08Contact

Let's work together

Ready to turn your CRM into a revenue-generating machine? Send a message or reach out on Upwork.