Work with Jhaila
CRM
Automation
GoHighLevel Certified Admin & CRM Automation Expert
Most CRMs are a mess. I turn them into systems that actually bring in revenue.
Philippines
GHL
Certified Admin
100%
Job Success
Top Rated
Upwork Status
Turning messy CRMs into revenue machines.
Most of my day is spent inside CRMs and automated workflows. I'm less interested in building something brand new than in making what a business already has actually work, and pay for itself.
As a GoHighLevel Certified Admin, I take messy CRMs and turn them into something a team can run on without thinking about it. Automation, A2P compliance, the backend plumbing nobody wants to deal with: that's my side of the desk, so the business can keep growing.
My background is in industrial engineering and Lean Six Sigma, so I read every workflow as a process to tighten rather than a box to tick. You get straight answers, fast turnaround, and systems that don't fall apart the week after I hand them over.
Languages
English — Fluent
Availability
More than 30 hrs/week
Response Time
0–4 hours
Education
Polytechnic University of the Philippines — Industrial Engineering
What I do
The systems that let a growing business scale without getting buried in backend work, from CRM automation to A2P compliance.
CRM Automation
Streamline your CRM with smart automations.
Funnel Building
High-converting sales funnels in GoHighLevel.
AI Chatbot Setup
Conversational AI to capture and nurture leads.
Lead Generation
Multi-channel systems to fill your pipeline.
Email Marketing
Sequences and broadcasts that drive action.
Web Design
Clean landing pages that convert.
A2P 10DLC Compliance
Twilio-approved registration, brand & campaign submission, and rescue for blocked SMS campaigns.
Client Onboarding
Automated onboarding workflows, intake forms, and pipeline automation.
Reporting & Dashboards
Custom dashboards, KPI tracking, and data-driven insights.
Why clients hire me
GHL Certified Admin
Certified by GoHighLevel, not just self-taught off YouTube.
A2P & SMS Deliverability
Strong experience with compliance and getting messages delivered.
Six Sigma Mindset
Process optimization and efficiency built into every system.
I Fix Broken Systems
I get handed a lot of half-finished setups. Repairing what's already there is most of what I do.
Clear & Fast
Clear communication paired with fast execution.
Certified.
Not self-taught.
Certifications
High Level Certified Admin
High Level
Jan 2026
Data Analytics
Upwork
Sep 2024
Certified Industrial Engineer
Philippine Institute of Industrial Engineer
Nov 2021
Certified Lean Six Sigma Yellow Belter
Seppir Training and Consultancy Services
Mar 2018
Tools & platforms
The tools I use every day to build, automate, and optimize systems.
Core skills & deliverables
CRM & Automation
Email Marketing
AI & Content
Analytics & Productivity
Workspace & Communication
Social Media
Work history
GHL Virtual Assistant
Jan 2025 – PresentVirtour Media
- Submit and manage floor plan uploads through Home3DS.
- Edit Matterport tours and perform basic photo enhancements using Adobe Photoshop.
- Manage and maintain GoHighLevel CRM systems, including workflows, automations, calendars, pipelines, contacts, and integrations.
- Coordinate and submit photo editing requests to HomiesFoto.
Automation Specialist
Apr 2025 – Feb 2026EA Pros
- Managed and optimized automation systems for an Executive Assistant coach and training business.
- Built and maintained automations using Zapier, GoHighLevel, Moosend, and Beehiiv.
- Oversaw webinar operations, including registrations, reminders, follow-ups, and attendee management.
- Managed digital products, course setups, payment systems, and checkout processes.
- Created and maintained email marketing campaigns, nurture sequences, and broadcast emails.
- Integrated multiple platforms and tools to streamline workflows and improve operational efficiency.
- Managed CRM organization, lead tracking, and client communication systems.
- Assisted with funnel support, landing pages, and automation troubleshooting.
- Coordinated backend systems to support program launches, client onboarding, and webinar events.
GHL Specialist
Dec 2024 – Sep 2025The Goods Studio
- Provided overall GoHighLevel support for a GoHighLevel agency managing 50+ client accounts simultaneously.
- Built and managed 5–12 client funnels and websites weekly within GoHighLevel.
- Created and maintained workflows, automations, pipelines, calendars, forms, surveys, and CRM systems.
- Managed sub-accounts, integrations, domains, phone numbers, email configurations, and snapshots.
- Assisted clients with troubleshooting, technical support, and GoHighLevel system optimization.
- Collaborated with the CEO to ensure smooth onboarding and project delivery.
- Maintained organized client records, updates, and task tracking across multiple accounts.
- Supported lead nurturing and conversion systems to help clients streamline their sales processes.
GHL Support & SOP Builder
Sep 2024 – Jan 2025DealTrail
- Developed and documented end-to-end SOPs for a whitelabeled agency covering full GoHighLevel implementation, automation workflows, CRM setup, and client onboarding processes.
- Designed and built high-converting funnels and websites inside GoHighLevel, including lead capture systems, booking integrations, payment setup, and automation triggers.
Social Media Operations Specialist
Sep 2022 – Sep 2025Social Media Outcomes
- Created detailed task instructions and SOPs for virtual assistants to ensure consistent execution and quality control.
- Attended strategy meetings and provided insights and recommendations directly to the CEO.
- Developed structured copywriting guidelines and frameworks to align messaging, tone, and brand voice across the content team.
Senior Reporting Analyst
Aug 2021 – Jan 2025Accenture
- Pulled data to develop standard and one-time reports.
- Built dashboards from scratch for sales teams and managers to visualize results.
- Maintained data, spreadsheets, and Power BI reports used in data analysis.
Production Planner
May 2018 – Feb 2021Canon Business Machines Philippines, Inc.
- Employed accurate planning from forecasts to increase efficiency and reduce waste.
- Reviewed inventories, tracked production statuses, and ordered materials to foster consistent availability and schedule adherence.
- Coordinated customer orders with the sales team based on material availability and production capacity.
- Investigated reasons for overstaying units in the warehouse and provided countermeasures.
Portfolio
Funnels, websites, and automations I've built end to end in GoHighLevel, WordPress, and Zapier. Page design, lead capture, booking, payments, and the CRM workflows behind them, all tested before they go live.
Automation & Workflow Systems
GHL Automations & Workflows
End-to-end automations in GoHighLevel and Zapier: lead capture, tagging, segmentation, email/SMS sequences, appointment reminders, pipeline updates, and quiz-funnel scoring, all wired into the forms, funnels, and CRM behind them.
What clients say
Jhaila was great to work with. I would work with her again. She was extremely communicative and knows GHL well, unlike a lot of people I have worked with.
Go High Level VA Client
Upwork · Oct–Nov 2024
Let's work together
Got a CRM that's more chaos than system? Tell me what's going on and I'll tell you how I'd fix it. WhatsApp, email, or the form below, whatever's easiest for you.